Refund policy
Refund Policy
Generally, there are two reasons for a return:
- If there is a problem with the quality of the product or the delivery, we will provide the refund and the replacement.
- If you do not like our product, you will need to pay a transport charge.
We are confident that you will like the product when it arrives, but if for some reason you don't like it, please leave a message on the site, or just reply to the delivery, and we will take care of it.
Order confirmation and delivery will be sent to your registered email address or message.
You will get an order receipt immediately after placing your order using the email or mobile telephone number you have already registered when you place your order.
In addition, we will send you a delivery confirmation within 2-3 days of receiving your order through your email or mobile telephone number.
- Terms of Return
- Something that is different from what it used to be, that is, it has been damaged or lost for some reason other than we have done.
- No item is different from the item description.
- All items returned to the sender but not received.
- Not all the items were delivered inside.
In all cases, you will be entitled to full or partial compensation.
Not Refundable
Gift cards
Store Credit
Incorrect presentation of the product, even though it is clearly stated on the price of the goods.
- Order Cancellation
You may cancel your order no later than 4 hours after the confirmation of your order. We won't be able to offer you a refund after the expiration of this time. (In certain circumstances, if we fail to deliver, we may have to cancel your order. So, if you haven't got the delivery confirmation, please don't hesitate to contact us.
- Refund Time
We will notify you of our refund details by e-mail. Please look at the particulars on it.
Depending on the return time, we will have a refund in 6 to 10 business days